Case Studies

Key Highlights

DHL's Vallès facility in Spain needed an integrated electronic security system to earn an industry "A" CertificateThe ADT solution ties in both external and internal video monitoring system ADT's local Vallès solution connects to DHL's Control Centre in Madrid providing remote control and monitoring

Situation

DHL is a worldwide leader in express delivery and logistics and specialises in providing innovative solutions, adapted to the requirements of each client. Its Integrated Merchandise Centre in Vallès, near Barcelona, Spain, needed an integrated electronic security system to help reach its goal of attaining the prestigious “A” Certificate from the Transported Asset Protection Association (TAPA), which has the very stringent security requirements. DHL itself sought to increase overall security.

Solution

ADT’s solution provides a local security management platform based on its access control system, which integrates with both external and internal video monitoring systems. ADT also installed more than 200 cameras at strategic points for surveillance, managed by ADT’s video management system. The local solution provides intruder alarms, staff and visitor flow management, automatic number-plate recognition and a vehicle barrier system. It is connected to DHL’s main Control Centre in Madrid, from where DHL’s security personnel can manage it as well as other DHL facilities throughout Spain.

Results

ADT’s highly integrated security solution helped DHL Vallès facility earn the TAPA “A” Certificate it sought. At Vallès, DHL offers security levels in line with its own high standards of service quality that seeks to exceed customer expectations. The ability to record and intelligently manage video images using ADT's video surveillance system helps optimise operational times by supervising the vehicles leaving the depot, ensuring that merchandise is handled correctly and in compliance with DHL's policies. Overall ADT’s unique solution has helped reduce losses, raise customer trust, create a secure environment for staff and manage the risks involved in the storage and distribution of merchandise. This combination of benefits has also helped DHL sharpen its competitive edge even further.